iSight Camera Replacement Program for iPhone 6 Plus
Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device's iSight camera, free of charge.
Choose one of the service options below to have your iSight camera replaced.
Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.
To prepare your iPhone 6 Plus for the replacement process, please back up your data to iTunes or iCloud.
Note: If your iPhone 6 Plus has any damage such as a cracked screen which impairs the camera replacement, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.